SHIPPING & RETURN POLICY
We (Aminu) accept payments via the following modes:
- Domestic credit or debit cards that are part of the Visa, Mastercard, Rupay and American Express network
- Unified Payment Interface (UPI) such as Google Pay
- Payment Wallets such as Paytm
- Net-banking from select banks (the full list is available at the time of payment, prior to completing the transaction)
- Cash on Delivery (COD) collected by our logistics partner at the time of delivery.
Please note that for Visa and MasterCard you will require to submit your 16-digit credit card number, card expiry date and a 3-digit CVV number while making the payment. The transaction will appear on your credit card statement or bank statement as a payment to Aminu Skincare / Razorpay.
The product prices listed are current and updated. However, the prices are subject to change from time to time without prior notice. All orders on this website are processed in Indian Rupees (INR) and the prices are inclusive of all taxes. Our products are liable for GST in India. All orders are acknowledged at current pricing. We will bill at the price in effect, at the time of order placement.
Any information you enter when transacting on this website is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties.
We accept payment in international currency through PayPal.
Shipping Processing Time
Orders are processed within 2-3 business days. Orders are not shipped not shipped on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or message.
We at Aminu take extreme care in putting together your order and to hand over to our delivery partners. We regret we cannot be held responsible for delays due to courier company issues, any unforeseen customs delays, natural calamities, natural disasters, issues out of our control, local or international customs, taxes or additional fees your country may levy. In case you need help tracking your order you can check it in profile section on Aminu’s website or reach out to us at firstname.lastname@example.org or use the live chat option on our website.
We offer free shipping throughout India. Please note that international shipping will vary depending on the place of delivery. Please contact us at email@example.com for more details.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email & WhatsApp message once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping Policy
We offer international shipping on bespoke. However, the shipping expenses will have to be borne by the customers. If you want to place an order outside India, please talk to us on chat or call and we will be more than happy to take your order and ship you Aminu products. Please take note that in case of international shipments, the Custom authorities in some countries may open our packages for inspection.
There can be subtle differences in colour, scent and texture due to seasonality of harvesting natural ingredients. Each complexion and skin concern are unique and special and returns / exchanges for reasons of general dissatisfaction or for reasons of pre-existing skin conditions cannot be offered. We replace any damaged or defective items and will fully refund your original purchase price. Kindly send us a detailed email with the reason for return / exchange within seven days of delivery and we will honour your refund immediately. Refunds / returns will not be made following seven days of delivery.
Please reach out to us at firstname.lastname@example.org or on the live chat on our website for advice on your skin concerns and our skin experts will be happy to help you discover your best skin.
We do not offer product Exchange or Return on orders shipped internationally. In an unlikely event if any product you have received is in a damaged condition or defective, please reach out to us at email@example.com within 48 hours of receiving the order. Our representative will guide you on this matter.
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